A Conceptual Modeling Method to Use Agents in Systems Analysis

There are many system analysis and design methodologies that represent events and process. However, none include or analyse the assumptions behind the processes the context of the events. We propose that by conceptualizing the agent as feedback system that a new system analysis methodology, called the conceptual agent model (CAM) methodology, can be developed which will solve this problem. This new methodology will aid modellers in explaining the processes in a domain and why certain events occur in a domain. We split our proposed study into three essays which will: provide a precise definition of agents (essay 1), create a methodology of using the conceptual agent concepts (essay 2), and test the methodology’s usability, usefulness, and quality (essay 3). For future research, we can conduct a larger empirical test of the method. We are also interested in using this work to analyse work systems in non-business areas.